Billing can be a pain. We heard you, and we are doing what we can to make it better. This week we welcomed a new billing partner to the TMC team. Revele and Revele Pay will make it easier for you to pay your bill and get your questions answered. We are working to clean things up and make the billing process a better experience for our patients. In the coming months you can expect more accurate information from your bill, a new user interface and improved patient support.
Moving forward, when you have a new bill that needs to be paid, you will receive a text and email notification from Revele Pay with a link to access that bill. You will be able to use that bill to make and view payments. There is also a chat function that will allow you to chat real time with a representative who can help you with any questions you may have.
Revele Pay will allow you to manage your payments and personalize your experience, including setting up custom payment plans and keeping your payment method on file. If you have a current balance, in the coming weeks you can expect an enrollment message with a link to the new online billing platform from Revele Pay, this is not spam.
While we are working quickly to resolve patient accounts you may experience delayed billing as we attempt to work through our older balances. Our new team is available via online chat, phone and email to assist with any patient account questions by using the same email and phone numbers you are already accustomed to using ([email protected] or 1-888-862-6085).
